Brisbane’s Valley Plastic Surgery has earned the national award for Best Customer Experience in the 2017 MyFaceMyBody Aesthetic Awards Australasia.
The prestigious and internationally recognised MyFaceMyBody Awards celebrates the best of the best in plastic surgery, aesthetics and cosmetics. As the only consumer awards program dedicated to the aesthetic industry, MyFaceMyBody acknowledges and applauds practices for innovation and popularity. Valley Plastic Surgery was selected by a panel of experts, all leaders in the fields of aesthetics, then ultimately voted on by consumers.
Chosen from among numerous competitors, the award to Valley Plastic Surgery provides yet another accolade to one of the most respected teams in plastic and reconstructive surgery.
“From the beginning, we recognised that we are passionate about dealing with PEOPLE. And ensuring that it is people – and not a faceless patient with a number – who needs our attention,” explained Valley Plastic Surgery co-founder Dr Matthew Peters. “We don’t see ourselves as providing a service but instead focus on the fact that we are here to guide our patients through what is often a fairly confusing, devastating and fearful time in their life – with a thousand different variables. It’s then that you realise the importance of providing a patient-focused practice is critical.”
“We are delighted to have our Valley Plastic Surgery patient experience recognised as the best in the field,” said the practice’s co-founder Dr Raymond Goh. “What we are hearing loud and clear is that due to the unwavering care and attention our clients receive – from the moment they telephone our clinic right through to the post-surgery consultations – they feel deeply cared for, thus removing a great amount of fear and anxiety and allowing for a smoother recovery.”